The Debt Exchange Celebrates 7 Years of Outstanding OCR Support from CVISION
The Debt Exchange, a leading full-service loan sale advisor and exchange platform, faced high costs stemming from their largely manual document conversion processes. Based in Boston, MA, the financial services company had 25-50 employees working 8 hours per day to manually convert documents to searchable PDF files. At the time, they were running at least 25 separate Adobe Acrobat licenses to batch OCR and convert client contracts, payment histories, and legal documents to be placed on their loan exchange platform in a readable format.
The Debt Exchange chose CVISION’s Maestro OCR software to optimize their manual PDF conversion processes. The financial services firm could now utilize automated watched folders and batch OCR to process the same volume of documents as with their 25 Adobe licenses using a single, 4-core unlimited license from CVISION. Users found the batch processing in Maestro quick and easy to use. The Debt Exchange has used Maestro OCR to reliably convert up to 250,000 pages per day with minimal manual effort, reducing costs greatly for the organization.
Initially sold on leading OCR accuracy and PDF conversion speed, The Debt Exchange has remained loyal to CVISION because of their committed support and flexible licensing options. After receiving last- minute notice for a substantial bid, the organization contacted their CVISION representative for an urgent, temporary increase in core licensing. Within the same day, they were able to triple their capacity and respond to the request for bid before the impending deadline.
After 7 years using CVISION’s Maestro OCR, The Debt Exchange remains satisfied with the processing speed and high text recognition accuracy. Maestro OCR provides a stable platform for automating DebtX’s needs. As a long-term client, The Debt Exchange is confident in CVISION’s ability to deliver fast, dedicated support, especially when they need to scale up workflow for sudden peaks in processing volume.