Question: I am interested in OCRing packing slips in our mailroom. The mailroom receives & sends out hundreds of packing slips daily, we need to OCR the documents, and potentially ICR, some of the handwritten text on the slips as well. We then want to compress the documents, and convert them to PDFs. Ideally, we are looking to automate, or semi-automate this process. Is this a solution you can offer? I see you provide solutions for OCR, and ICR, as well as compression and PDF conversion.

Answer: The project you are describing appears to be something we can handle. If you were simply looking to scan, compress, OCR, and convert the documents to PDFs, it would be a more straightforward solution.

Automation and handwritten recognition is more involved. Automation requires OCR and logical OCR. Automation, means extracting field information from the scanned document. Such information can be name, department, address, amount, PO number, etc. Handwritten recognition requires ICR (recognition of handwritten text), and validation rules. Validation is done using custom dictionaries, corporate database and filed level validation.

We encounter more and more clients looking to digitize, and optimize their mailroom process through automation However, each project is very distinct; one must examine the documents for OCR and ICR, to develop a recognition process. Typically, ICR recognition rates are much lower than OCR rates.

In order to properly address the question, we will need more information about the specifics of the project. Please email: proservices@cvisiontech.com to discuss further.